Quality & Certifications

Our Quality Philosophy

Quality is not just a department at Ei EMS - it's embedded in every process, every decision, and every product we deliver. Our commitment to excellence ensures your products meet the highest industry standards.

🎯

Zero Defect Goal

Continuous improvement culture focused on eliminating defects at the source

✓

Prevention Over Detection

Proactive quality measures and process controls to prevent issues before they occur

📊

Data-Driven Decisions

Real-time monitoring and statistical process control for continuous optimization

Industry Certifications

Certified to the highest international standards across multiple industries

🏅

IPC-A-610

Class 2 & Class 3 Certified

Acceptability of Electronic Assemblies - Industry standard for workmanship and inspection criteria.

Class 2: Dedicated Service Electronics - Consumer products, general electronic assemblies
Class 3: High Performance Electronics - Medical devices, aerospace, military, automotive safety systems
Certified trainers and inspectors on staff
Regular training and recertification programs
100% visual inspection compliance

⚡

ESD S20.20

Electrostatic Discharge Control

Comprehensive ESD Control Program protecting sensitive components throughout the manufacturing process.

EPA (ESD Protected Area) workstations
Ionization and grounding systems
ESD-safe flooring and furniture
Continuous monitoring and auditing
Personnel training and certification
ESD-safe packaging and handling

🚗

APQP/PPAP

Automotive Quality Standards

Advanced Product Quality Planning and Production Part Approval Process for automotive industry compliance.

5-phase APQP methodology implementation
PPAP documentation (Level 1-5)
FMEA (Failure Mode Effects Analysis)
Control plans and process flow diagrams
MSA (Measurement System Analysis)
Automotive IATF 16949 ready

🔍

ISO 9001:2015

Quality Management System

International Quality Management Standard ensuring consistent quality across all operations and processes.

Process-based quality management approach
Customer focus and satisfaction metrics
Leadership commitment and engagement
Risk-based thinking and planning
Continuous improvement initiatives
Regular internal and external audits

Complete Traceability System

Full supply chain and production traceability for every product we manufacture

📦 Material Traceability

Component lot tracking
Supplier documentation
Date code and batch records
Moisture sensitivity level (MSL) tracking
Incoming inspection records

🏭 Process Traceability

Work order tracking
Machine and equipment logs
Operator certification records
Process parameter monitoring
Reflow profile data

✓ Product Traceability

Serial number assignment
Test results and data logging
Inspection reports (AOI, X-ray, visual)
Calibration certificates
Shipping and handling records

Traceability Benefits

Rapid root cause analysis for any quality issues
Quick and targeted recall capabilities if needed
Compliance with regulatory requirements
Customer confidence and transparency

Counterfeit component prevention
Data-driven process improvements
Warranty and field failure analysis
Audit trail for certifications

Quality Control Process Flow

Multi-stage quality control ensuring zero defects at every step

Incoming QC

Component inspection, verification, and testing

In-Process QC

SPI, AOI, and process monitoring during assembly

Final QC

X-ray, functional testing, and visual inspection

Outgoing QC

Final audit, packaging inspection, and shipping

Prevention Controls

Design for Manufacturing (DFM) review
First Article Inspection (FAI)
Process FMEA and control plans
Operator training and certification
Calibrated equipment and tooling
Preventive maintenance programs

Detection Controls

Automated Optical Inspection (AOI)
X-ray inspection for hidden defects
In-circuit testing (ICT)
Functional testing and validation
Statistical Process Control (SPC)
Continuous monitoring and alerts

Testing & Inspection Capabilities

State-of-the-art testing and inspection equipment for comprehensive quality assurance

🔬

Automated Inspection

3D Solder Paste Inspection (SPI)
Automated Optical Inspection (AOI)
X-ray inspection (2D and 3D)
Flying probe testing
Automated visual inspection systems

⚡

Electrical Testing

In-Circuit Testing (ICT)
Functional testing with custom fixtures
Boundary scan testing
Power supply testing
High-voltage and isolation testing

🌡️

Environmental Testing

Temperature cycling chambers
Thermal shock testing
Humidity and salt spray testing
Vibration and shock testing
HALT/HASS testing

📡

RF & Wireless Testing

RF spectrum analyzers
Network analyzers
Antenna testing and tuning
Wireless protocol verification
Pre-compliance EMC testing

🔍

Analytical Testing

Microsectioning and cross-section analysis
Solderability testing
Ionic contamination testing
Pull and shear testing
Failure analysis and RMA

📊

Data Collection

Real-time data logging and storage
Statistical Process Control (SPC)
Automated reporting and dashboards
Trend analysis and predictive monitoring
Customer portal access to test data

Our Quality Metrics

Demonstrating our commitment to excellence through measurable results

99.8%

First Pass Yield

Assemblies passing all tests on first attempt

<50

PPM Defect Rate

Parts per million defect rate in production

98%+

On-Time Delivery

Orders delivered on or before schedule

100%

Traceability

Complete material and process traceability

Customer Satisfaction Score: 4.8/5.0 based on annual surveys

Continuous Improvement

Culture of innovation and ongoing process enhancement

🎯 Kaizen Methodology

Regular improvement events involving cross-functional teams to identify and implement process enhancements

📊 Six Sigma Approach

Data-driven methodology to identify root causes and reduce process variation using DMAIC framework

💡 Employee Engagement

Suggestion programs and recognition systems encouraging all team members to contribute improvement ideas

Our Commitment to You

Regular quality performance reviews
Transparent communication of metrics
Collaborative problem-solving approach
Proactive notification of potential issues

Customized quality plans for each project
Dedicated quality engineering support
Access to real-time production data
Continuous improvement partnerships